St. Mary’s Compliance Hotline

St. Mary’s Healthcare System for Children wishes to provide the highest quality of care to children and families, while conducting our healthcare and business practices in a legal, ethical and professional manner.

St. Mary’s has established a Compliance Hotline to assist families, employees, and business associates with reporting known or suspected instances of fraud, waste, neglect, and abuse. If you believe an employee of St. Mary’s is acting unethically and/or violating state or federal laws, please call the Compliance Hotline at 888-343-2581. The Compliance Hotline is available 24 hours a day, 7 days a week. For your convenience, you may also make your report online via the website: https://www.integrity-helpline.com/stmaryskids.jsp.

What types of concerns should you report?

  • Mismanagement of federal, state, or local government funds
  • Fraudulent billing or coding
  • Violation of Medicaid rules
  • Violation of patient privacy
  • Conflicts of interest
  • Violations of law
  • Improper use of St. Mary’s property

Do you have to identify yourself?

No. You may remain anonymous if you choose. Anonymous callers will be given an identification and report number to follow-up with any action taken on their report.

Can you be retaliated against for filing a complaint?

No. St. Mary’s Code of Conduct and federal and state law prohibit retaliation against anyone who files a complaint, expresses a concern, or asks advice about a compliance issue. Anyone who retaliates against a person who, in good faith, reported a legitimate concern to the Compliance Hotline will face disciplinary action.